1. Policy Privacy 
 

Information Collection: We collect personal information such as name, email address, phone number, and payment details when you make a purchase or interact with our website.

Usage of Information: Your information is used to process orders, communicate with you, and improve our services. With your consent, we may also send promotional offers and updates.

Data Protection: We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

Third-Party Services: We do not sell or rent your personal information. We may share your data with third-party service providers who assist us in operating our website and processing payments, under strict confidentiality agreements.

Your Rights: You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at  Almashreq.jo@gmail.com.

2. Terms of Service

By accessing and using our website, you agree to the following Terms of Service:

Acceptance of Terms: Your use of our site constitutes acceptance of these terms. If you do not agree, please refrain from using our website.

Product Information: We strive to provide accurate product descriptions and pricing. However, errors may occur, and we reserve the right to correct them at any time.

Orders: Orders are subject to availability and confirmation. Payment must be completed at the time of purchase.

Intellectual Property: All content on our site, including text, graphics, and logos, is owned by Almashreq and protected by copyright laws.

Limitation of Liability: Almashreq is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Modifications: We reserve the right to modify or discontinue any aspect of our website or services without prior notice.

3. Returns and Exchanges Policy

We aim to ensure your satisfaction with our products. If you need to return or exchange an item, please adhere to the following guidelines:

Eligibility: Returns are accepted within 3 days of receipt. Items must be unused and in their original packaging.

Process: To initiate a return or exchange, contact our customer service team at Almashreq.jo@gmail.com with your order number and reason for return.

Refunds: Refunds will be processed to the original payment method once the returned item is inspected. Please allow 3 days for the refund to appear in your account.

Exceptions: Certain items, such as personalized products or hygiene items, may not be eligible for return. Specific exceptions will be noted on the product page.

4. Shipping Policy

We are committed to delivering your orders efficiently. Our Shipping Policy outlines the following:

Shipping Methods: We offer various shipping options, including standard and expedited delivery. Shipping costs are calculated at checkout based on your location and chosen shipping method.

Processing Time: Orders are processed within 2 business days. You will receive a confirmation email with tracking information once your order has been shipped.

Delivery Time: Estimated delivery times vary by location and shipping method. These are estimates and may be subject to change.

5. Cookie Policy

Our website uses cookies to enhance your browsing experience. This Cookie Policy explains how cookies are used and how you can manage them.

What Are Cookies? Cookies are small text files placed on your device that help us understand your preferences and improve your browsing experience.

Use of Cookies: We use cookies to remember your preferences, analyze website traffic, and personalize content.

Managing Cookies: You can control and delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.